Terms and Conditions

These pages give a short overview of the rules that apply when you play with us. The full terms of our operator, N1 Interactive Ltd, are governed by the laws of Malta, and the English text always takes priority over any translation.

Who can play

You must be at least 18 and old enough to gamble under the rules of the province where you live. Players in Ontario cannot play our real money games. Online gambling has to be legal where you are, and using a VPN to reach us from a restricted place can lead to the account being blocked and the funds kept.

Your account

Each person may hold one account only, opened personally with a real date of birth, name, home address, e-mail, username and phone number. Keep these details current. A second account, false personal data or forged documents can lead to closure of the account and the loss of deposits and winnings.

Verification

Before a payout we may check your identity, your address and the payment method you used. Typical documents are an ID, a bank or card statement and a recent utility bill. We may also call you or ask for a short video call to confirm who you are.

Deposits and payouts

Deposits must come from a payment method in your own name. Each deposit has to be played through at least three times before you withdraw the money connected to it. Payouts normally go back to the method used to deposit, and a payout above a method's limit may arrive in several parts.

Bonuses

Bonuses are claimed with the code shown in each offer and only one bonus can be active at a time. With an active bonus the maximum bet is 8 CAD unless the offer sets another limit. Deposit bonuses and free spin winnings carry 40x wagering. Abuse of offers, such as low risk betting on both sides of a game, can cost you the bonus and what it won.

Inactive accounts

If you do not log in for more than 12 months, we send a reminder by e-mail each month and a monthly maintenance fee may apply from the thirteenth month.

Complaints

Write to our support team first and we will try to settle the matter. If you are still not satisfied, you can ask for the case to be passed to our management team, and after that you may contact the Malta Gaming Authority.