Privacy Policy
We treat the personal data of our players with care. The controller of your data is N1 Interactive Ltd, the Maltese company that runs our casino.
What we collect and why
We use your details to open and run your account, to confirm your age and identity, to process payments, and to meet our duties against money laundering and fraud. We also record your limits and play history so our responsible gaming tools work, and we use some data for support, offers you agreed to and to improve our service.
Who sees your data
Payment providers receive what they need for deposits and payouts. Game studios may see details such as your username to run the games you open. Regulators and public bodies get information when the law requires it, and advisers may help us when a legal claim has to be handled.
Support tools
Messages you send by e-mail, form or live chat pass through a third party support platform. Some replies are prepared with the help of AI services that have limited access to that platform.
Storage and security
Some processing may happen outside the European Economic Area under approved safeguards. We keep data only as long as we need it, and longer when the law asks us to after an account is closed. Encryption, strict internal access and an optional two factor login protect your account.
Your rights
You can ask for a copy of your data, a correction or its deletion when we no longer need it, ask us to pause processing, and withdraw consent in your profile settings. You can also complain to a supervisory authority. For any privacy question, contact our support team by e-mail at [email protected] or by live chat, or reach our data protection officer through support.